PRIVACY POLICY



Last update: March 2026

Protecting your personal data is a priority for La Lune Galerie (www.lalunegalerie.fr). This privacy policy explains what information we collect, how we use it, and your rights.

1. Collection of Personal Data

We may collect the following information:

  • Full name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment information (processed via our secure payment provider)

  • Order history and preferences

These data are collected when you:

  • Place an order on our website

  • Create a user account

  • Subscribe to our newsletter

  • Contact our customer service

2. Use of Data

Your information is used to:

  • Process your orders and deliveries

  • Manage your account and preferences

  • Send you order-related information

  • Provide newsletters or promotional offers (with your consent)

  • Comply with legal and accounting obligations

3. Data Sharing

We do not sell or rent your information to third parties.

Your data may only be shared with:

  • Shipping providers (to deliver your orders)

  • Secure payment providers (to process payments)

  • Authorities when required by law

4. Cookies and Similar Technologies

Our website uses cookies to:

  • Enhance user experience

  • Analyze website traffic and usage

  • Provide personalized content

You can manage or disable cookies via your browser.

5. Data Security

We implement technical and organizational measures to protect your data against:

  • Unauthorized access

  • Accidental loss or destruction

  • Unauthorized disclosure or alteration

Payments are processed through secure platforms (Credit Card, PayPal, Klarna) and are never stored on our servers.

6. Data Retention

  • Order and transaction data are kept for 10 years, in compliance with legal obligations.

  • Marketing data (newsletter) are kept as long as you are subscribed and can be deleted upon request.

7. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to data processing for marketing purposes

  • Request data portability

To exercise your rights, contact us at: bonjour@lalunegalerie.fr

If you believe your rights are not respected, you may file a complaint with the CNIL.

8. Changes to the Privacy Policy

La Lune Galerie reserves the right to modify this policy at any time. Any changes will be posted on this page with an updated date.